If you did not order your product(s) from the EFX website, do not fill out the Return Form below. Instead, email Randy at: firstname.lastname@example.org with the details regarding when and where you made your EFX purchase.
30-Day Refund: If you return your product(s) within 30 days, we will refund your purchase price, minus shipping & handling costs and a 15% restocking fee.
30-Day Exchange: For product(s) exchanged within 30 days of purchase, a $6.95 shipping and handling fee plus a 10% restocking fee will apply for each item to be exchanged.
90-DAY Replacement Warranty: For Online Purchases made directly from (efxusa.com), a $6.95 shipping & handling fee will apply for each product to be replaced.
EFX PERFORMANCE’S 30-DAY REFUND POLICY FOR EFX PRODUCTS PURCHASED FROM EFX'S WEBSITE: WWW.EFXUSA.COM: If you are not satisfied with your EFX products ("Product") purchased directly from www.efxusa.com, we will refund the purchase price, minus shipping and handling costs and a 15% restocking fee, provided the Product has not been altered, modified or damaged. You must provide a copy of the receipt for purchase of the Product to be returned.
EFX PERFORMANCE’S 90-DAY REPLACEMENT POLICY FOR AUTHENTIC EFX PRODUCTS PURCHASED FROM EFX'S WEBSITE: WWW.EFXUSA.COM: EFX warrants authentic EFX-branded products ("Product") purchased directly from www.efxusa.com, to be free from defects in materials and workmanship under normal usage for the period of ninety (90) days from the date of purchase. This warranty does not cover: (a) misuse or abuse, (b) accident or neglect, or (c) altered or modified Product. You must provide a copy of your purchase receipt.
EFX shall not be liable for any loss, cost, damage, or expense of any kind arising out of a breach of the warranty. Further, EFX shall not be liable for any incidental, consequential, exemplary, special, or punitive damages, nor for any loss of revenue, profit or use, arising out of a breach of this warranty or in connection with the sale, maintenance, use, operation or repair of any EFX product. In no event will EFX be liable for any amount greater than the purchase price the product.
This limited warranty is your exclusive remedy with respect to any defective Product, and applies to all Products purchased directly from www.efxusa.com, by consumers in the United States or Canada. If you elect to return the Product under this limited warranty, you will receive a replacement product of equal value.To return your Product(s) under this limited warranty, please Click Here
For more information, please email us at CSS3@EFXUSA.com