FAQs

1. Payments OPTIONS:
Visa, Master Card, PayPal, American Express, Discover

2. How does EFX work?
EFX Products contain Holograms. We “PROGRAM" our Holograms with frequencies that work well with the human body. We believe the body synchronizes with the Hologram's frequencies when they are within 1/2” - 3/4" of your body. Users report better balance, strength and flexibility. Watch our videos at https://efxusa.com/pages/videos. Questions: Contact RANDY, who owns EFX. Phone: (949) 838-7959; or email: randy@efxusa.com.

3. WHAT SIZE DO I NEED?
Sizing is important. You don't want your band to be too tight. Holograms do not need to be in direct contact with the skin to be effective. See our sizing charts and PLEASE measure before ordering. 

4. HOW MUCH ARE EFX PRODUCTS?
We have products starting at less than $20.00. Go to efxusa.com to see our complete inventory list and pricing.

5. SHIPPING INFORMATION?
U.S. Orders: USPS Standard Shipping: 10-14 Business Days (+ 24 hour Fulfillment/Order Processing). For Expedited Shipping/Handling: 3-5 Business Days (+ 24 hour Fulfillment/Order Processing). International Orders: Fed Ex  International: USUALLY  3-7 Days (+ 24 hour fulfillment processing).

6. HOW CAN I CANCEL AN ORDER?
Once an Order has begun the fulfillment process, we are unable to cancel that Order. You will have to return the product for a refund. Shipping Charges are non-refundable and there is a $5.00 per item restocking fee.

7. HOW CAN I TELL IF IT’S WORKING?
Watch the EFX Test Videos and DO THE TESTS!!! They're fun, easy, and will show you how EFX may help you. Questions: Contact RANDY, who owns EFX. Phone: (949) 838-7959; or email: randy@efxusa.com.

8. DO THE HOLOGRAMS EVER EXPIRE?
We believe the Holograms gradually degrade over a period of 10 years, though they will still have some minimal effect. We suggest replacing your EFX Products every 10 years.

9. CAN EFX PRODUCTS GET WET?
Yes, water is a better conductor than air, which is why many surfers wear EFX. It may also help your balance in the shower.

10. DOES IT MATTER WHERE I WEAR MY EFX PRODUCTS?
No. The more the merrier. Many athletes and customers wear our Holograms on shoulders, in their shoes/cleats, and on their lower back area, etc. 

11. WHY DO THE HOLOGRAMS TURN BLACK OR FADE?
Exposure to moisture may cause the Holograms to darken. It is simply the coating on the Hologram dissolving/fading and will not affect it.

12. WHOLESALE PURCHASING?
For wholesale information, please call Randy, EFX's owner at: (949) 838-7959, or send an e-mail to: randy@efxusa.com, and we'll get back to you ASAP.

13. HOW CAN I BUY NOW?
You can check out our catalogue by clicking the "SHOP" button in the above menu.

14. IS EFX A MEDICAL DEVICE?
NO! The information contained herein is provided for informational purposes only and is not a substitute for professional medical advice. This information is not intended for diagnosing or treating a medical or health condition. You should consult a physician in all matters relating to your health, and particularly with respect to any symptoms that may require diagnosis or medical attention. EFX Performance, Inc. makes no representations or warranties with respect to any information offered or provided on or through the EFXUSA.COM website regarding treatment, action, or application.